Prudential Healthcare

Thank you for calling Prudential HealthCare’s self-service system. Please have your plan member ID ready when prompted.

To check the status of a claim, press 1.

To verify eligibility and obtain benefit information, press 2.

To obtain our mailing address for claims, press 3.

To request a Primary Care Physician change, press 4.

To make an address change, press 5.

To request an ID card, press 6.

To request a provider directory, press 7.

To request a claim form, press 8.

To speak to a customer service representative, press 0, or hold on the line.