The Voice Over Practice Script Library

Hello and thank you for calling Canada Energy Service Corporation - Canada’s best choice for new high efficiency appliances, guaranteed! Your call is very important to us today and may be recorded and monitored for quality assurance purposes.

To speak to one of our friendly Customer Care Specialists today, please choose from the following 3 options:

• Press 1 if you have recently applied for an upgrade or to request new information about our high efficiency appliances, exciting rental programs or your FREE in-home evaluation

• Press 2 if you are an existing client and require immediate appliance service and support

• Press 3 to reach our billing department

Or remain on the line, and one of our Customer Care Specialists will be with you in a moment

800 Travel Systems
Thank you for calling 800 Travel Systems. If you know your travel consultant's extension, please dial it now.

For the best possible service, this call may be monitored or recorded.

For a company directory, press 9.

For air reservations, press 1.

If you have a reservation on hold or have already purchased your ticket, press 2.

For Las Vegas, Hawaii, and Orlando air and hotel packages, press 3.

To hear these options again, press 4.

Thank you for calling Abigail Jane’s Flowers, your friendly neighborhood florist for weddings and all of your special occasions.

To speak with a floral consultant, press 1

To place an order, press 2

To speak with Genevieve Thompson in arranging, press 3

To speak with Abigail Jane Frailey, press 4

To leave a message in the company mail box, press 5

Are you getting married this year? Let our consultants sweep you off your feet and create the bridal bouquet of your dreams.

Thank you for holding. We appreciate your business.

It’s almost Valentine’s day... Does your lady love have a dozen roses ordered for her already? There’s still time, so make sure you ask your floral consultant when we return on the line.

Hi, you’ve reached the private voice mail for Abigail Jane Frailey. I’m not in the office at the moment, but please leave your name, phone number, and your request, and I will return your call as soon as I can. Talk to you soon!

Thank-you for calling Aetna. Your call may be recorded to insure quality service. Please say whether you are an Aetna member or a medical or dental provider.

Thank you for calling American Airlines, a proud member of the One-World Alliance. Your call may be monitored or recorded to insure quality service.

In addition to the fare information you receive on this call, American may offer lower fares through one of our internet partners or on our own web site at www.aa.com.

Thank you for holding. Did you know that you can now receive your American Express statement completely online. No more paper bills! We’ll even send you an email reminder when your statement is ready for viewing. To see if you can take advantage of this free service; log on to americanexpress.com/paperless. Or ask your representative.

Welcome to American Express. Please have your card available.

For balance, recent charges and credits posted to the account, future spending or membership rewards, press 1.

To enroll or make a payment by phone, or for other payment information, press 2.

If your card has been lost, stolen, is damaged, to check on the status of a renewal card or a replacement card request, or to change your name on the card, press 3.

To apply for an American Express card, or to cancel a card, press 4.

For questions regarding travel-related charges billed to your account, including airline, cruise line, tour operators, travel agents or hotels, press 5.

For all other inquiries, press zero.

Due to an area code change, your call cannot be completed as dialed. You must dial 1 plus 201 plus the number you wish to reach. the tones that follow are for those who are deaf or hard or hard of hearing. Thank you for using AT & T.

Welcome! This call is brought to you by Asbell-McCormick as a thank you for your continued business. We will always strive to bring you the best service possible.

Due to an area code change, your call cannot be completed as dialed. You must dial 1 plus 201 plus the number you wish to reach. The tones that follow are for those who are deaf or hard of hearing. Thank you for using AT&T.

This is AT&T. To place a call please dial the number you are calling. For double OH U.S. Directory press one. For other requests, please say information, credit or operator. Thank you for using AT&T. This is AT&T Double OH info. Can I help you? Who is the party you are looking for? OK the only listing for that party is at One Main Street. Can I dial that number for you at no charge?

For help at anytime press star H

Please enter extension and press pound sign

Please enter password and press pound sign

For new messages press one

To get messages press two

For personal greetings press three

All of our operators are currently assisting other customers. Please stay on the line—one of our representatives will be with you shortly. Please make sure you have your account number ready so that we may better assist you. This call may be monitored for quality assurance.

“Thanks for calling the newly renovated Avalon Theatre located at 5612 Connecticut Avenue in Chevy Chase.

To hear a listing of our current movie features, please press 1.

To order tickets by phone, please press 2.

Enjoy the show.”

Welcome to Bank of America. This service allows you to both speak your selections and enter them on your telephone key pad. If you would rather just enter your selections press star 33 at any time during your call, otherwise, let's begin. To access your account, please enter your access ID on the telephone key pad or say it, one digit at a time.

This service allows you to both speak your selections and enter them on the telephone key pad.

To access your accounts, please enter your access i.d.

For other products and services, press 1. If you’re not sure what to enter, press 2.

Thanks you for calling Best Buy. For service in English, press 1.
...
To access our self service applications, such as Rewardzone, order status, or store locator, press 1. For questions regarding Rewardzone, press 2. To speak to someone who will guide you to the right place, press 3.

You’ve reached the downtown Bethesda Library, home to thousands of titles for children, teens, and adults.

For library hours and location, please press 1.

To reserve a recent publication, including periodicals, please press 2.

For other information, please press 0 to speak to one of our librarians.

Please enter your calling card number now.

Please enter your destination number.

Please hold while we transfer your call.

We’re sorry, the entered number is not valid. Please try again later.

Please contact customer service at the number on the card. Thank you.

Welcome to Chase...

Where the right relationship is everything.

We are pleased to have you as a Chase Platinum card member.

Please enter the last 4 digits of your account number followed by the “#” sign.

For detailed account information or the address to mail your payment... Press 1

For your 5 most recent transactions, to confirm or change your pin number for use at cash machine worldwide or to request checks... Press 2.

To report the loss, theft or none receipt of your Chase credit card which will prevent further transactions on the account ... Press 3.

To hear about the Chase Gift Card, Chase Currency To Go or Chase Travel Rewards programs... Press 4.

To repeat this list of services... Press 9.

To speak with a customer service representative... Press 0.

Cigna Healthcare
Thank you for calling CIGNA Healthcare. To assure quality service, your call may be monitored.
To select, or change your primary care physician, press 1.
For questions about a claim or a bill, press 2.
For benefit information and all other questions, press 3.

To use the automated provider access line for referrals and eligibility, press 1.

For medical and prescription authorizations and benefit inquiries, press 2.

For questions about a claim, press 3.

For credentialing, or to speak with provider relations, press 4.

For all other questions, press 5.

For benefits and eligibility, press 1.

For medical authorizations, or to speak with health services, press 2.

For prescription authorization and other pharmacy questions, press 3.

All of our customer service representatives are presently on a call. Please hold and your call will be handled by the next available representative. Thank you for your patience.

If you already know the 3-digit code for the service you’d like to hear, please enter it now, or at anytime during this recording.

Thank you for calling Continental Airlines. Your call is important to us; please stay on the line and a representative will be with you shortly. While you’re waiting, we’d like to tell you about important reward services Continental Airlines has to offer you.
Did you know that you can earn 1000 One Pass bonus miles each time you book your flight through our website, at continental.com? Continental.com may also contain some lower fares.
To ensure service quality, your call may be monitored or recorded.

Thank you for calling the cottage florist. Your call is very important to us. Unfortunately, all of our lines are busy at the moment. Please remain on the line; someone will be with you as soon as possible. Thank you for holding.

Welcome to Dell. Your call may be recorded.

To dial an extension, press 1 now.

For sales, press 2.

If you know your express service code or need technical support, press 3.

For all other customer support, including order status, press 4.

To repeat any menu, press 7.

Hi and welcome to Flightline, Delta’s automated flight departure and arrival system. For tips on using this system, say instructions... Remember, you can say help at any time during our call. First, tell me either the flight number, or just the departure city.

This is AT &T
To place a call, please dial the number you are calling.
For the Directory press one
For other requests, please say information, credit or operator.
Thank you for using AT & T information.
Can I help you?
Who is the party you are looking for?
OK, the only listing for that party is at One Main Street
Can I dial that number for you at no charge.

Can I Help you?
Who is the party you are looking for?
OK, the only listing for that party is at One Main Street.
Can I dial that number for you at no charge?

Thank you for calling Discover Card. Please enter you account number. Please enter the last 4 digits of your social security number. For information on account transactions, Press 1. For stop payment, Press 2. To make a transfer, Press 3. To repeat menu, Press 8. To return to the main menu, Press 9. Please hold and a customer service representative will be with you shortly. Thank you for calling.

You have reached the number that you have reached. If you dialed this number please hang up and try again. If you did not dial this number and have just picked up the phone, please hang up and call your psychiatrist. You're hearing voices again.

Thank you for calling eNetwork. Our calls are monitored to insure optimal service. Our menu items have changed. Please listen to the following choices:

To place a catalog order, press 1 now.

For customer service and all internet-related questions, press 2 now.

To obtain a catalog, press 3 now.

For retail store information, press 4 now.

To repeat this announcement, press 9 now.

You’ve made an invalid selection. If you can’t press the right button- sorry-Goodbye.

Thank you for calling the ENT faculty practice. If you know your party’s extension you may dial it any time. If you are calling for a prescription refill, please dial 1, if you are calling for an appointment, please dial 2, for directions, please dial 3.

Thanks for holding. Our newest showroom, Environmental Depot, is now open at 9914 Highway 290 West in Austin, Texas. This 2,000 square foot showroom features our Natural, Sustainable and Recycled woods and a full line of non-toxic paints, sealants and wood finishes. For more information, please stay on the line - we'll be with you in just a moment.

Thank you for calling Equinox Investment Partners. If you know your party's extension, please dial it at any time. For a company directory, please press pound.

Thank you for calling Estee Lauder.

If you know the extension number of the person you would like to speak to, please press it now.

Or...

For the accounting department, press 1.

For sales, press 2.

For customer service, press 3.

Or, if you need further assistance, or if you are calling from a rotary phone, please stay on the line, and an operator will be with you shortly.

Thank you for calling Franklin Investments. Our offices are currently closed. Our telephone service business hors are Monday through Friday, from 5;30 am until 5:00 PM Pacific Time. However, you may access fund prices and account information via the Internet at franklin.com or if you are calling from a touch-tone telephone you may press 1 now and you will be connected to our automated fax system. If you would like to leave a message, please press 2 now. Thank you again for calling Franklin investments.

Thank you for calling Franklin Investments. Our offices are currently closed. Our telephone service business hours are Monday through Friday, from 5:30am until 5:00 pm, pacific time. However, you may access fund prices and account information via the internet at franklin.com, or if you are calling from a touch-tone telephone you may press 1 now and you will be connected to our automated telefax system. If you would like to leave a message, please press 2 now. Thank you again for calling Franklin investments.

Welcome to Gap. To place a Gap online order or to speak to a Gap online representative, press 1.

For gift card questions or to check your gift card balance, press 2.

To find the Gap stores nearest you, press 3.

For questions or comments about our stores or to add or remove your name from the Gap mailing list, press 4. To hear these options again, press 9.

For help, press 0 and the next available Gap online representative will answer your call.

Thank you for calling Ghostbusters, your best solution to ghostly pollution. Your call is important to us. We specialize in in spectral removal and containment and guarantee our work. So, who ya gonna call? Ghostbusters!

If you’re calling for Dr. Peter Venkman, dial 2

If your calling for Dr. Raymond Stantz, dial 3

If your calling for Dr. Egon Spengler, dial 4

For the reception desk, dial 5

For emergencies concerning poltergeists or other ghostly manifestations, dial 6

To hear your options again, dial 9

Welcome to HealthNet.

To order a provider directory by phone, press 1.

Members, press 2.

For any questions regarding prescriptions, quest laboratory services, mental health services, or information about our disease state management, press 3.

Brokers or employers, press 4.

Providers, press 5.

If you are considering enrolling as a HealthNet member, press 6.

Welcome to Health South’s Information Hotline. This service is sponsored by eDiets, the preferred way to lose weight on line: www.eDiets.com

If you know your selection number, you may enter it at anytime. If not, you can either view the list at www.HealthSouth.com/InformationHotline, or listen to the following list.

If you have any difficulty using this system, please call our corporate offices, weekdays 9am to 8pm, at 800-4-HEALTH.

For addictions, enter 101.

For alcoholism, enter 102.

Welcome to the Hill's Pet Nutrition voice mail system.

If you are calling from a touch tone phone and you know the extension of the employee you would like to speak with, dial their 4 digit extension, followed by the # sign now.

To reach your personal voice mailbox, press 1 now and follow the instructions.

To reach the Hill's travel department, press 9 now.

For additional assistance, remain on the line and you will be transferred to the Hill's switchboard operator.

[Music continuous – mild, soft and melodious] – Music plays for 20 seconds
We offer onsite, over the phone and video remote interpreting services in over one hundred ninety languages including American Sign Language. Spanish or sign language interpreters are available through Video Remote Interpreting services on demand 24 hours a day.
We also provide Translation Services, Cultural Orientation, Language Assessments, Trainings and Workshops.
[Music continuous – mild, soft and melodious] – Music plays for 15 seconds
We understand language services can be needed at any time. With that in mind, we operate 24 hours a day and 365 days a year. Whether it's for telephone interpreting, Video interpreting or even onsite interpreting we are always there to help you round the clock.
[Music continuous – mild, soft and melodious] – Music plays for 20 seconds
Because of the personal attention given to every caller you may experience a brief delay. Your call is very important to us and we look forward to speaking with you Please remain on the line. A representative will assist you momentarily.

Hello, and thank you for calling IKEA Long Island.

If you know your party's extension, please enter it now.

If you have a rotary dial phone, or wish to speak with a representative after listening to the following five options, please remain on the line.

You may select an option at any time.

For store hours and directions, press 1.

To obtain an IKEA catalogue, for methods of payment, store promotions and special events, press 2.

Thank you for calling the Impact Group. Our office is currently closed. Our normal office hours are 8:30 to 5:30, Monday through Friday. If you know your party's extension you may dial it at any time. To dial by name please press 1 now. If you would like to leave a message in the general mailbox please press 4 now.

The Full Moon is December 28
The last half of the Moon is January 4
The New Moon is January 11
The first half of the Moon is January 18

Welcome to Infosys. Your call may be recorded.

At anytime, press 1 to switch back to the Hindi menu.

For sales, press 2.

For customer support, including order status, press 3.

You have reached Animal Wellness Center. Please listen as our menu options have changed. Our hours are Monday through Friday from 8 am to 6 pm. We are closed from 12:30 to 1:30 for lunch and on Wednesday from 12:30 to 2:00. We are closed on weekends. To schedule an appointment or reach the front desk, press 0. For Kathy Miller, head of reproduction, press 1.

Thank you for calling Jobwrite Editorial Center, where your copy is given the snap and polish it rightly deserves.

A rep will be with you shortly. While you're waiting consider this.

Welcome to Legacy Group Enterprises. If you know the extension of the person you wish to reach, you may enter it at any time. You may also use the dial by name directory by pressing 9. If you are calling during normal business hours and require immediate assistance, please press zero.

Thank you for calling Mindzipper Development. We are currently closed. Our hours are Monday through Friday, 8:00 AM until 6:00 PM Central Standard Time, and on Saturdays 10:00 AM until 4:00 PM.

If this is urgent, dial zero to leave a detailed message and our on call staff will direct it accordingly.

Thank you, and we're looking forward to speaking with you again.

Thank you for calling Mindzipper Development, part of the Expression Engine Pro Network. If you know your party's extension you can dial it at anytime.Otherwise, please listen to the following options:

For Sales, press one.

For Support, press two.

For accounting, press three.

If you're not exactly sure who to speak to, you can always leave a general message in our receptionists mailbox by dialing nine.We'll make sure the proper department gets back to you as soon as possible.

Welcome to Call Info-Tel, the Morning Call’s 24 hour information service, if you know the four digit Call Info-Tel category number you wish to enter you may do so at anytime during this message. For a complete listing of Call Info-Tel category numbers check the directory in back of the TV Channel Choices book. If you would like further instructions on how to use the system enter category nine nine three zero.

You have reached Mount Sinai Hospital.

If you know your party’s extension, you may dial it now, or at anytime during this recording.

Or, for directions, press 1.

For visiting hours, press 2.

For admissions, press 3.

And for a listing of doctors and departments, press 4.

Otherwise, please stay on the line and an operator will be with you shortly.

Welcome to National Savings Bank’s customer service center.

To continue, enter your social security number now

Please enter your pin, followed by the pound sign.

To speak to a customer service representative, press zero. Or, to continue, please press 1 now.

For information about your checking or investor’s choice account, press 1

To transfer funds or make a loan payment, press 2

For information about your savings account, press 3

To report a lost or stolen ATM or debit card, press 6

To return to the main menu, press 9

Please hold while the Nextel subscriber you are trying to reach is located.

Please hold your call is being transferred to an automated voicemail system. 203.555.1673 is not available at this time, please leave a message at the tone.

Thank you for calling Northeast Savings Bank.

To hear about our banking hours, press 1.

For account balance information, press 2.

To transfer funds, pay bills by phone, or obtain information about in-clearing checks, press 3.

Otherwise, to speak to a banking representative, please stay on the line, and your call will be answered in the order in which it was received.

If you are satisfied with the work that we performed, please press 1 on your touch-tone phone, or say “yes” when you hear the tone.

If the trouble has not been corrected, and you would like a representative to call you, please press 2, or say the word “no” when you hear the tone.

If you would like a representative to call you for any other reason, please press 3, or say the word “yes” at the tone.

If you wish to repeat this message, press 0, or say “yes” at the tone.

Your call is important to us, please continue to hold...a representative will be with you shortly. While you’re on hold, we’d like to tell you about important services our company has to offer you. Did you know that we offer a “gold package” to our most valuable customers? Ask your representative for more information.

Hello, and welcome to the "One Look" worldwide customer assistance and satisfaction service center. Please listen carefully to the following menu as our options have recently changed.

For Sales, press or say "1"

For Technical Support not relating to software, press or say "2"

For Software Technical Support, press or say "3"

If you know the extension of the person you would like to speak with, press or say "4" and then enter their extension

For Corporate Sales, press or say "5"

For Investor Relations, press or say "6"

For Human Resources, press or say "7"

For all other assistance, please press or say "zero" and wait for the next available customer satisfaction service specialist.

Thank you for calling OnLife Insurance.

This call may be recorded for quality purposes.

If you are calling from a touch tone phone, please press one now.

Please make your selection from the following six choices:

If you do not have a policy with us and would like a rate quote, press one now.

For our claims department, press two.

For customer service, press three.

To speak to a customer service representative, press four.

To repeat this menu, press five.

Welcome to the Automated Pharmacy Locator.
Please enter your 11- digit account number now.
Please hold while we access your account information.
Please enter the five-digit zip code for the area in which you would like to locate a participating pharmacy now.
Please hold while I check for your participating pharmacies.
The pharmacies in the area you selected are Walgreens and CVS and John's Pharmacy.
If this concludes your call, simply hang up or you can start on the line to enter another zip code.

Thank you for calling.

Please enter your PIN number.

We’re sorry, that is an invalid entry.

Please enter your card number now, followed by the pound key.

Please enter your card number now.

We’re sorry, the entered card number is not valid. Please try again later. Thank you.

Thank you for calling Prudential HealthCare’s self-service system. Please have your plan member ID ready when prompted.

To check the status of a claim, press 1.

To verify eligibility and obtain benefit information, press 2.

To obtain our mailing address for claims, press 3.

To request a Primary Care Physician change, press 4.

To make an address change, press 5.

To request an ID card, press 6.

To request a provider directory, press 7.

To request a claim form, press 8.

To speak to a customer service representative, press 0, or hold on the line.

Thank you for calling Robert A. Cardello Architects. If you know your party's extension, you may dial it at any time. For a list of names and extensions, please press 2. For our mailing address or fax number, please visit our website at www.cardelloarchitects.com.

Thank you for calling the Spencer State Bank.

If you know your party's extension, you may enter that number at any time.

For account balance information, press 1.

To transfer funds, pay bills by phone, or obtain information on checks that have cleared, press 2.

To speak with a bank representative, please stay on the line, and someone will be with you shortly.

Thank you for calling Sprint.

Due to the recent increase in demand for Sprint services, customers may experience delays in reaching a customer representative.

We apologize for this inconvenience and appreciate your patience.

For dialing instructions, press 1.

For rate and time period information, press 2.

If you are a business customer, press 3.

If you would like a representative, press 4, or hold on the line and we will transfer you.

Welcome to Standard Federal.

To enter a branch number, press 1.

To enter an extension number, press 2.

For questions about an existing mortgage, press 3.

To speak to an operator, press zero or stay on the line.

“Welcome to the Strathmore Arts Center located at Grosvenor.

For our current performance schedule, press 1 followed by the # sign.

To order tickets, or to speak to one of our sales representatives, please press 0 followed by the # sign.

Thanks for calling Montgomery County’s beautiful and convenient center for the arts.”

Thank you for calling The Aura Wellness Center. Your call will be answered in the order in which it was received. Your estimated wait time is approximately 3 minutes. As a reminder you can save $10 on every 10-class card you purchase through our website at riyoga.com. To check the schedule of classes today, please press 1. For all other calls press 2.

Mostly cloudy, breezy and colder today.
Frigid tonight.
Partly sunny tomorrow.
Today colder high 28 low 7
Tuesday breezy and frigid high 18 low 12
Wednesday Not so cold high 32 low 16
Thursday mostly cloudy high 31 low 20
Friday, morning snow high 27 low 16

Thank you for calling Toys-R-Us. As the worldwide resource for kids, family and fun, we take pride in all of our service offerings. Please listen carefully to our new menu options.

If you are calling about our Times Square store, the center of the Toy universe, press 1.

If you are calling about any of our stores in the “R-Us” family, press 2.

For the R-Us gift cards or merchandise cards, press 3.

For the latest, Toys-R-Us pre-sell information, press 4.

If you are calling about any of our online stores, press 5.

Thank you for calling United Airlines international sales. All of our owner-representatives are assisting customers at this time. Your business is important to us. Please stay on the line and the next available representative will be with you shortly.

Thank you for calling Verizon.

This call may be monitored for quality assurance purposes.

During this call, we may ask permission to review your account, to discuss Verizon services.

Your response will have no effect on the services we provide you.

To make payment arrangements... Press 1.

To order a new service, or check on an order already placed ... Press 2.

To add, change, move, or disconnect service ... Press 3.

For billing questions and all other requests ... Press 4.

To reach repair ... Press 5.

Rotary Callers please hold for assistance.

Welcome to Verizon's voice messaging service.

If you want to leave a message, please redial the number of the person you are calling starting with the area code.

If you have a mailbox on this system, please press the "#" key.

Please dial your mailbox number starting with the area code.

Please dial your password.

You have no new messages in your mailbox and three saved messages.

Main menu: to hear your messages press "1," to change your personal options press "2," for some helpful information press "0"

Goodbye

Welcome to Verizon.

Please speak or press your access number.

We’re sorry, we do not recognize your access number, please speak or press it again.

Please speak or press your password.

We’re sorry, we do not recognize your password, please speak or press it again.

Please wait, you are being transferred to a customer service agent.

You have no new messages.

You have ___ new messages.

Main Menu.

To listen to your message press or say 1.

To listen to your messages press or say 1.

You have no new messages.

To hear your saved messages, press or say 1.

To send a message press or say 2.

Message sent.

To save this message press or say 3.

Message saved.

To erase press or say 4.

To confirm deletion of this message press or say pound

Message erased

Thanks for calling Verizon, also on the web at Verizon.com

To insure quality service this call may be monitored or recorded. Please say or enter your Verizon phone number starting with the area code.

If you don't have one or can't remember it say so or press pound.

Thanks, one moment while I look that up.....Okay, I've got your records.

Your call is important to us. A representative will pick up shortly.

Did you know that William Pitt Real Estate has been representing buyers and sellers of fine homes and estates for 50 years? Our Luxury Properties Division markets Fairfield County’s most interesting and exceptional homes using a variety of marketing tools.

Thank you for holding.

Award-winning marketing materials provide broad reach to discriminating buyers from around the world. We help buyers coming to Connecticut find the home of their dreams in the finest communities in Fairfield and Litchfield Counties. Whether you are selling or buying, our Luxury Properties Division can help.

Ask your representative for more information.

Thank you for calling Young Living Essential Oils
If you know your party’s extension, please dial it now.
To repeat this menu at any time, press 9.
For Order tracking, press 1.
For Sales, press 2
For Human Resources, press 3.
To hear this menu again, press 9.
To speak with an operator, press 4 or stay on the line.

Today, not as cold, High 44, Low 33
Monday, Showers Around, High 41, Low 23
Tuesday, Partly Sunny, High 36, Low 25
Wednesday, Snow, High 32, Low 16
Thursday, Mostly Cloudy, High 33, Low 13